Firefox & Wetransfer

If you're having trouble downloading a file using WeTransfer in Firefox, here are some common reasons and how to troubleshoot them:

1. Tracking Protection or Enhanced Privacy Settings

• Firefox has built-in tracking protection that can sometimes interfere with file downloads or the scripts used by websites like WeTransfer.
• Fix: Try disabling Enhanced Tracking Protection for WeTransfer by clicking the shield icon in the address bar and selecting "Turn off Enhanced Tracking Protection".

2. Extensions/Add-ons

• Some extensions like ad blockers, privacy tools, or security plugins can interfere with file downloads.
• Fix: Try disabling extensions temporarily (especially ad blockers) and then reloading the page.

3. Pop-up Blocker

• WeTransfer sometimes opens a download in a new tab or window, which Firefox might block.
• Fix: Allow pop-ups for WeTransfer from the browser settings or when prompted.

4. Corrupted Cache or Cookies

• Old or corrupted data can interfere with loading or downloading from websites.
• Fix: Clear Firefox’s cache and cookies for WeTransfer and try again.

5. Download Folder Permissions

• Firefox may not have permission to write files to the default download location.
• Fix: Check the download folder permissions or change the download location in Settings > General > Downloads.

6. Outdated Firefox Version

• Sometimes older versions of Firefox might not be fully compatible with updated web technologies.
• Fix: Make sure you're using the latest version of Firefox.

7. Firewall or Antivirus Blocking

• Security software might block large file transfers or certain websites.
• Fix: Temporarily disable your antivirus or firewall and see if the issue persists (only if safe to do so).